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Terms of Service

CitedLeads terms of service (draft pending counsel review). Credit billing, acceptable use, deal terms, and data posture in plain language.

Draft pending counsel review. This document describes intended posture, not binding legal copy.

Draft, pending counsel review. The deal terms that are already decided are printed on the pricing page: rate card, rollover, export caps, pool release schedule, and the anti-creep clause. This page is the formal ToS skeleton; final language ships after counsel review. Where this page and the printed deal terms disagree, the printed deal terms are the ones we stand behind.

The product

CitedLeads produces evidence-backed lead briefs: qualified leads matched to your confirmed ICP with the supporting citations attached. It is a research tool. It produces briefs, metered reveals, and capped exports; it does not send outreach, messages, or campaigns on your behalf.

Contact fields are revealed through a metered credit system: 1 credit = 1 verified, cited contact reveal; misses, invalids, re-checks, monitoring refreshes, and exports within printed caps consume 0 credits. Reveals cover business email only; there is no phone reveal.

The product currently operates on synthetic demo data and is in early access. Activation of live provider data follows the provider-contract gate; the printed rate card locks what a credit buys at your activation.

Accounts and eligibility

You are responsible for the accuracy of your account details and for activity under your organization. Seats are per tier as printed on the pricing page. The product is intended for business use; you must be using it in a professional capacity for a legitimate B2B purpose.

Acceptable use

  • No resale or redistribution of lead data or exports.
  • No automated extraction beyond your printed export caps.
  • No account farming, no shared-credential pooling across organizations.
  • No use of the product to collect data on individuals outside a legitimate B2B context.
  • No attempting to circumvent the credit meter, rate limits, export caps, or access controls.
  • No use of exported data in violation of the laws that apply to you, including marketing, privacy, and anti-spam rules in your jurisdiction and your recipients'.

Velocity caps and fingerprint checks enforce these rules. Detailed enforcement and termination language lands with counsel review.

Credits and billing

  • Meter: 1 credit = 1 verified, cited contact reveal. All other listed actions are unmetered.
  • Misses: a reveal that returns no email (miss, invalid, or unknown) consumes 0 credits.
  • Catch-alls: catch-all results are flagged as lower-confidence rather than marked verified, and are charged when they return an email, like any delivered reveal.
  • Bounce remedy: proven bounces are credited back. Report a hard bounce from a contact we verified and support credits the reveal back manually. There is no automatic refund path; every adjustment is a ledger entry.
  • Rollover: unused monthly credits roll over up to 2× the monthly grant while the plan is active; released LTD pool credits do not expire. Top-up credits carry a printed 12-month expiry.
  • Pool release: LTD one-time pools release 40% on day 1, 30% on day 15, 30% on day 30.
  • Top-ups: priced per the printed rate card ($0.60 standard, $0.45 for LTD holders, 50-credit minimum pack).
  • Anti-creep: your rate card locks at activation; if terms change, you keep the better of old versus new.
  • Lifetime deals: governed by the AppSumo purchase agreement plus our printed deal terms. Tier quantities are provisional pending calibration.
  • No double-charging: revealing the same candidate again never consumes a second credit; every credit event lands in an append-only ledger you can inspect.

Your data and lead data

Your inputs (ICP descriptions, uploaded domain/CSV lists, product descriptions) remain yours; we use them to run the research you request. Lead data arrives through licensed provider adapters under their terms. You remain responsible for how you use exported data under the laws that apply to you. The privacy policy covers collection and handling; the trust page covers the sourcing posture.

Data posture

All external lead data arrives through licensed provider adapters. The product contains no scraping path: no extensions, no cookie collection, no personal-account credentials. Provider agreements are in contract review; the product runs on synthetic demo data until they clear.

Intellectual property

The product, its scoring rubrics, the brief format, and site content are ours. Your inputs (ICP descriptions, product descriptions, uploaded lists) remain yours; you grant us the use needed to run the research you request. Exported lead data is governed by the provider terms it arrived under and by the acceptable-use rules above.

Suspension and termination

We may suspend or terminate access for acceptable-use violations (resale, cap circumvention, account farming, non-B2B collection) with ledger history preserved as the accounting record. You may close your account at any time; closing stops future grants. Formal notice, cure-period, and appeal language lands with counsel review.

Changes to these terms

The printed deal terms carry the anti-creep rule: if our terms change, you keep the better of old versus new on what a credit buys. Non-deal terms (this document, acceptable-use mechanics, enforcement detail) may change with notice through the product or this site; material changes will be flagged, not buried.

Early access status

CitedLeads is in early access: the workflow runs end to end on synthetic demo data while provider contracts clear, and tier quantities on the pricing page are marked provisional pending a calibration pass. What is not provisional: the credit definition, the 0-credit miss rule, the rollover rule, the pool release schedule, the export-cap structure, and the anti-creep clause. Those are the terms being locked, not the numbers attached to each tier.

Service changes and wind-down

If the service ever winds down, committed terms survive: your rate card locks what a credit buys at activation and you keep the better of old versus new terms. Formal sunset, refund, and continuity language pending counsel.

Warranty and liability posture

The product is in early access and provided as described on the printed terms; we do not promise accuracy, deliverability outcomes, or business results from any lead, score, or brief. Formal warranty-disclaimer and limitation-of-liability language lands with counsel review; nothing on this page is intended to limit rights you hold under the printed deal terms or applicable law.

Contact

Questions about these terms: use the contact page or write to hello@citedleads.com.